The Institute is committed to ensuring that all personal data provided under various applications and notifications are handled in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance.

We are committed to protecting the privacy of our customers. We have prepared this privacy policy statement to help you better understand how we collect, use and disclose information that we collect about our users through our web services, and to assist you to make more informed decisions when using the website.

We respect your privacy and we will endeavour :
• to implement computer, physical and procedural safeguards to protect the security and confidentiality of the personal data we collect

• to limit the personal data collected to the minimum required to provide a better service

• to permit only properly trained, authorized employees to access personal data

• not to disclose your personal data to external parties unless you have agreed, we are required by law or we have previously informed you.

Personal Data collected and held
In order to provide a better service to you, we may collect information when you register with us, attend our events, use our services, or communicate with us.

We may also use your personal data to notify you about important changes to the website and new services if and when we think you will be interested.

The typical types of information held by the Institute are basic contact details (such as name, job title, company name, address, email, telephone and fax numbers), a record of our contact with you and your areas of interest e.g. research, sectors, events, publications etc.

Main Purposes of Collecting and Keeping Personal Data
The main purposes for which your personal data may be used by us are:

• Processing your registration for our communication services, enquiry or feedback

• Our operations, e.g., incorporation into our database, analysis, research and auditing

• Tracking and examination of our internal procedures in response to enquiries and complaints

• Surveys, general market research and specific campaigns

• Processing subscriptions and payments

• Registration for our events

• Distribution of our publications and research materials

• Marketing our services and products

• To mail communications, publications, invitations and such like as you may select, request or as we may consider to be relevant to you

• Comply with disclosure requirements under any law applicable in or outside Malaysia

• Public notices

• Legal proceedings, including collecting overdue amounts

• Other related purposes.

We may conduct direct marketing via fax, email, direct mail, telephone and other means of communication, or send e-newsletters to you. You may choose not to receive promotional materials, by simply telling us, and we will cease to do so, without charge.

Privacy of Personal Data
Our website uses cookies to help us gauge what information is most useful to which users and such like. Cookies, however, keep the identity of our individual website users anonymous.

The information that you provide to us will be treated in strict confidence. The Institute will not divulge or sell personal details to external parties for their own purpose.

We will keep the personal data we hold confidential but may provide information to:

• personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services

• our affiliates, business partners and counterparts

• persons under a duty of confidentiality to us

• persons to whom we are required to make disclosure under applicable laws in or outside Malaysia

We cannot control how third parties use information.

Security and Retention of Personal Data
Only authorised people have access to, custody of and the means of using personal data the Institute collects. The Institute promotes a privacy-aware culture that respects and is sensitive to the rights of its external contacts.

The Institute retains personal data so long as the data is still required for the purposes mentioned above.

Opt-out Clause
You may opt out of receiving email messages from us and delete your personal information at any time by sending us an email stating that you wish all such data to be deleted from the Institute’s record. You may also send us your request to modify your personal data by email to us or by post.

Links to other websites
Please note that this website contains links to other sites. This statement will no longer be in effect when you browse such external websites. Your browsing and interruption on other websites, including websites that have a link to the website, is subject to that website’s own rules and policies which may differ from those of the website. The Institute is not responsible for the privacy policies or the content of such sites and we recommend that you read the privacy policies on any external sites that you use.

Changes in Policy
We will continuously assess our privacy protection practices in light of new technology, our changing needs to exchange information, and the emergence of new information services. Our privacy policy may therefore be amended from time to time. You should therefore check this statement regularly to ensure that you are aware of our latest policies.